Privacy Policy

Last updated: September 26, 2026

This Privacy Policy explains how Noori Sewing LLC (“Noori Sewing,” “we,” “us,” or “our”) handles information in connection with the Noori Sewing Mobile App and related website and tailoring services.

This policy is intended to give users clear information about what information may be collected, why it is used, when it may be shared, how it is protected, and how users can request deletion. The information in this policy must match the app's actual technical behavior and the Data Safety declarations submitted to Google Play.

1. Information We Collect

Account and contact information

If the app provides account creation or customer profiles, we may collect information such as your name, email address, phone number, login credentials or authentication identifiers, and other contact details that you choose to provide.

Tailoring and order information

To provide tailoring and garment-related services, the app may store information that you enter about an order or garment, such as garment type, style preferences, fabric or design selections, delivery or collection details, notes, and customer-provided measurements. Measurements should be treated as personal information because they can be associated with an identifiable customer.

Messages and customer service information

If you contact us through the app, website, contact form, email, or another supported channel, we may receive the information contained in your message and the contact details you provide so that we can respond and manage your request.

Photos and files

If a feature of the app allows you to upload a garment reference, design, or other image or file, we may process the image or file you choose to submit for that specific feature. We do not claim access to photos or files that you do not choose to provide through the app.

Device and technical information

The app or services may receive limited technical information needed to operate, secure, maintain, and troubleshoot the service, such as app version, operating system, device type, crash information, network information, and security-related logs. The exact information collected depends on the app configuration and third-party services used by the published version.

2. How We Use Information

We use information only for legitimate business and service purposes, including:

• creating and managing customer accounts, where applicable;
• creating, managing, and fulfilling tailoring or garment orders;
• storing customer-provided measurements and preferences so requested services can be provided;
• communicating about orders, appointments, enquiries, support, and service updates;
• providing, maintaining, securing, and improving the app and website;
• detecting, preventing, and investigating fraud, abuse, security incidents, or unauthorized activity;
• keeping business and transaction records where reasonably necessary; and
• complying with applicable legal obligations and responding to lawful requests.

3. Legal Basis and User Choices

Depending on the circumstances and applicable law, we may process information because it is necessary to provide a service you requested, because you have given consent, because we have a legitimate business or security purpose, or because processing is required by law.

You can choose not to provide information that is not required for a particular feature. However, some information may be necessary to create an account, process an order, provide a requested tailoring service, or respond to a support request.

4. Sharing and Disclosure

We do not sell personal information as a business practice. We may disclose information when reasonably necessary to operate the service, including to service providers that help with hosting, cloud storage, authentication, analytics, communications, security, payment processing, or other technical functions used by the app.

We may also disclose information when required by law, legal process, court order, or government request, or when reasonably necessary to protect users, our business, our services, or the rights and safety of others.

Where third-party service providers process personal information on our behalf, we expect them to handle that information only for the services they provide and according to applicable contractual and legal requirements.

5. Third-Party Services

The published app may use third-party services or software development kits (SDKs) for functions such as hosting, authentication, crash reporting, analytics, notifications, payments, or security. Those providers may process technical or other information according to their own terms and privacy policies.

The exact third-party services used can change as the app is updated. Our Google Play Data Safety information and this Privacy Policy should be kept consistent with the services actually included in the released app.

6. Data Security

We use reasonable administrative, organizational, and technical safeguards appropriate to the information we handle. Depending on the service, safeguards may include access controls, authentication, secure transmission, restricted administrative access, backups, and monitoring for security incidents.

No website, application, database, or internet transmission can be guaranteed to be completely secure. Users should also protect their account credentials and device and should notify us if they believe an account has been accessed without authorization.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining customer and order records, resolving disputes, preventing fraud, maintaining security, and meeting legal or accounting obligations.

Retention periods may differ depending on the type of information and the reason it was collected. When information is no longer required, we will delete it, anonymize it, or securely dispose of it where reasonably practicable.

8. Account and Data Deletion

If the app allows account creation, users can request deletion of their account and associated personal data through the Data Deletion page. Users do not need to reinstall the app to make a web-based deletion request.

Where an account deletion request is valid, we will delete the personal data associated with the account unless we are required or permitted by law to retain specific information. Where retention is legally required, the retained information will be limited to the applicable purpose and retained only for the required period.

Deletion of an account may not automatically remove information that is lawfully required to be retained for legal, security, fraud-prevention, tax, accounting, or dispute-resolution purposes.

9. Children's Privacy

The Noori Sewing Mobile App is not intended to knowingly collect personal information from children in circumstances where applicable law requires parental consent. If we learn that personal information has been collected from a child in a manner that is not permitted by applicable law, we will take reasonable steps to delete it.

10. International and Cross-Border Processing

Depending on the hosting infrastructure and service providers used by the app, information may be processed in countries other than the country where you live. Where applicable, we will take reasonable steps required by applicable law to protect personal information during such transfers.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or information about the processing of your personal data. You may also have rights relating to consent or certain processing activities.

Requests can be submitted through our Contact Us page or the Data Deletion page. We may need to verify your identity before completing a request.

12. Changes to This Privacy Policy

We may update this Privacy Policy when the app, services, data practices, legal requirements, or third-party services change. The “Last updated” date at the top of this page will identify the latest version. Material changes will be presented in a reasonably noticeable way where appropriate.

13. Contact and Privacy Questions

Company: Noori Sewing LLC

App: Noori Sewing Mobile App

For privacy questions, access or correction requests, or other data-related enquiries, use the Contact Us page. For account and data deletion requests, use the dedicated Data Deletion page.